AI and agent pricing
Canvas prices AI products by usage on top of your Canvas subscription. Each agent has its own unit of work, such as a scribed visit or a chart reconciliation, charges are included on your monthly Canvas invoice.
Plans
Builder
Made for startups launching their care model with Canvas
- Unlimited users and includes your first 1,000 monthly active patients
- Unlimited API calls and access to pre-built integrations
- Scalable pricing based on active patients as you grow
- Includes 8-week onboarding with a dedicated resource
Price
$4,000/month
Enterprise
Accelerate excellence in care delivery
- Unlimited users and first 3,000 active patients included
- Unlimited API calls and support for plug-ins and custom development
- Volume-based pricing reducing your per-patient cost as you scale
- Dedicated customer success and product roadmap collaboration
Product | Price |
|---|---|
Hyperscribe | $0.60 per visit with tiered discounts based on volume |
Security & Compliance Certifications
Tested and certified ONC's CEHRT program to securely manage health data and support interoperability.
Validated with the HITRUST certification for security and privacy controls of protected health information (PHI).
Certified with Surescripts to meet standards for secure electronic prescribing and medication history retrieval.
Our hosting platform meets SOC 2 Type II standards for security controls, availability, and privacy.
Common Questions
How does Canvas pricing work?
Our pricing is based on your monthly active patients, which means that you pay only when your patients are engaged in care, and your business is generating revenue.
Do you have seat-based or API fees?
Not in our Builder and Enterprise plans. These are designed for larger care teams with developers, with unlimited users and API calls.
What are your billing and contracting policies?
Canvas bills your minimum subscription fee, plus any additional active patient fees above the included minimum, monthly in arrears. Canvas contracts are generally for an initial two-year term with annual renewal.
Do you charge for implementation?
We believe in self-serve tools and documentation, not paid customization or implementation services. Our standard implementation is included in your subscription and ranges from 2 weeks to 8 weeks, depending on the complexity of your care model and integrations.
What other add-on fees do you charge?
In general, we seek to bundle everything into your subscription fees, and that includes most of the pre-built integrations our customers require. There are some add-on services that select customers need, and in these cases we pass through costs and provide transparency on your invoice.
How does Canvas bill for AI?
Canvas adds AI charges to your monthly Canvas invoice, on top of your Canvas subscription. Your organization pays only for the AI products it turns on.
Is there a trial period for AI products?
Each AI product has its own 30-day trial that starts when your organization first turns it on in production. Canvas does not charge for that product's usage during those 30 days, including model provider costs.
What do we need to sign to use AI?
AI pricing applies once your organization has signed the AI Addendum. Contact your Canvas team to sign it, and they can turn on the AI products you choose.
